Under the supervision of the Diagnostic Imaging Department Manager, this position as an Outpatient Services/Scheduling Clerk bears responsibility and accountability for the care and support of patients, family members and visitors requiring Laboratory, Cardio-pulmonary and Diagnostic Imaging outpatient services. The Outpatient Services/Scheduling Clerk schedules procedures/treatments for Diagnostic Imaging, Laboratory, and Cardio-pulmonary. This position functions within the confines of the Hospital, Laboratory, Cardio-pulmonary and Diagnostic Imaging policies and procedures. This position provides services to all age groups. The Outpatient Services/Scheduling Clerk will participate and support all customer service goals and objectives of Harrison County Hospital. The Outpatient Services/ Scheduling Clerk may be assigned other duties or hours as deemed necessary to enhance the departmental functions and takes reasonable care when caring for patients with the knowledge that mistakes may have serious consequences for the patient and is willing to work any part of a 24 hour shift to improve department functionality. Persons in this position are expected to demonstrate logical/professional behaviors under demanding and stressful conditions.

EDUCATION/EXPERIENCE:

• High school graduate or equivalent required
• Previous medical experience preferred

COMMUNICATION SKILLS:

• Must be able to communicate effectively with department manager, radiologist, physicians, their staffs, patients and their families.
• Knowledge of medical terminology helpful, but not required.